Leen abu Hasan

Leen Abu Hasan currently serves as a Customer Service Manager at REVTON, overseeing a team of 15 agents managing customer service and social media moderation for ten e-commerce brands catering to Middle Eastern clientele. Responsibilities include ensuring adherence to service level agreements and communicating challenges with clients. Prior roles include Senior Customer Care positions at MarkaVIP, where Leen managed inbound and outbound customer interactions, and Customer Service Coordinator at Baltic Control Ltd, focusing on client communications and sales-related matters. Leen began a career in hospitality marketing as a Team Leader with Hospitality Marketing Concepts. Leen holds a Bachelor’s Degree in English Literature from Mutah University and a high school diploma in Literary Studies from Islamic Educational College.