Business Development Representative

About Rhapsody: 

Healthcare is innovating and you can be a part of it. Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this – to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information - such as patient visit details, lab results, and billing balances– to move seamlessly from one system to another. Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation. 

Most people will not ever see our products (that's how infrastructure works) and services during a medical visit. Our solutions run behind the scenes, and you can think of them as the central nervous system helping to move data to accelerate innovation and improve outcomes. If using your knowledge to help solve this important problem sounds rewarding, apply today at rhapsody.health. 

What we have to offer you: 

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)

• 401k with a generous company match

• Unlimited PTO, sick time & volunteer days

• An innovative, inclusive, and fun work environment

• Continuous learning and development opportunities

Position Summary: 

We seek a Business Development Representative (BDR) with curiosity, analytical skills, and a drive to identify qualified prospects. Your responsibilities include outbound prospecting and qualifying inbound leads to boost business growth. You will generate pipeline from sources like Sales Directors’ territories, marketing leads, prospect lists, and personal research. The ideal candidate is a dynamic, motivated self-starter, focused on reaching decision-makers with relevant, personalized messaging. 

Job Responsibilities:

Lead Generation & Qualification: 

• Lead generation via targeted outbound account prospecting and Inbound Leads.

• Qualify leads and conduct high-level conversations, assessing to ensure they are an organizational fit.

• Conduct discovery calls to comprehend the organization's pain points and relevant criteria, documenting to ensure a successful handoff to Sales Directors.

• Work closely and collaboratively with Sales Directors to develop and implement appropriate prospecting strategies

Account-Based Marketing (ABM): 

• Partner with marketing on a strategic campaign-based approach to demand generation

Customer Engagement: 

• Articulate the Rhapsody mission, product features, benefits, and value proposition.

• Provide outstanding customer journey using multi-channel approaches (LinkedIn, ZoomInfo, Salesforce).

Relationship Building: 

• Establish and nurture relationships with prospects, understanding their challenges and goals.

• Share relevant content, case studies, and success stories to educate prospects.

Performance Monitoring: 

• Monitor KPIs and metrics via various channels including phone, email, social and pipeline contribution.

Job Requirements 

• Bachelor’s Degree or equivalent experience

• 2+ years of experience with proven results

• Ability to build productive relationships over the phone

• Excellent verbal and written communication skills

• Ability to analyze sales reports and interpret data to create and execute action plans

• Persistence, energy, passion, and enthusiasm for Rhapsody’s mission

• Superior problem-solving skills

• Experience with CRM software and web platforms (Salesforce preferred)

• Ability to work in deadline driven environment