Kenneth Jim Talens

Kenneth Jim Talens is an experienced IT professional specializing in Microsoft 365 solutions. Currently serving as a Microsoft 365 Engineer II at rhipe since November 2020, Kenneth has effectively managed escalations raised by Backend Managers and Microsoft 365 Engineer I. Previously, Kenneth held roles at Datacom as a Microsoft 365 Engineer I, focusing on Level 1 ticket resolutions for Dell customers, and at delaware Philippines as a Microsoft 365 Administrator, addressing Windows and Microsoft 365-related issues for employees. Kenneth's earlier experience includes providing G Suite support at HCL Technologies and service desk support at DXC Technology, with a solid educational background from the Polytechnic University of the Philippines.