Marcia Oliveira has extensive experience in sales and customer relationship management, currently serving as an Inside Sales professional at Richardson Electronics, Ltd. since July 2022. Prior to this role, Marcia held positions at Ricoh Brasil, first as Gestor de Satisfação de Cliente and later as Gerente de Atendimento ao Cliente at Tecnoset, where responsibilities included managing contracts, client feedback meetings, and technical project management. Marcia's career includes significant experience with Xerox in various roles such as Analista de Negócios Pleno and Team Leader, focusing on client support, project development, and process improvement. Early career roles included assisting in sales and marketing at Editora Banas and BORCOL IND. DE BORRACHA LTDA., and purchasing assistance at Papelivros Ltda. Marcia holds a postgraduate degree in Marketing Administration from Universidade Sant'Anna and a degree from Universidade Anhembi Morumbi.
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