Rayan Shah

Rayan Shah is a skilled Customer Success Manager at Rightcharge since May 2024, with extensive experience in project implementation and customer service. Previous roles include Implementation Analyst at DealCloud, where Rayan oversaw 50+ projects and improved efficiency by 25%, and Implementation Consultant at FINDOLOGIC, managing 60 SaaS e-commerce projects. Rayan's background also features a position as a Product Expert at Klaviyo, maintaining a 100% customer satisfaction rate while addressing customer inquiries, and a Technical Specialist role at Apple, contributing to a 20% increase in customer satisfaction. Rayan began a career in retail as a Customer Advisor at Three. Rayan's early experience includes a Junior Associate position at Macquarie Group, where Rayan led projects and developed attention to detail. Rayan is pursuing a Bachelor of Arts in Business and Management from the University of Essex Online.