Lead Product Designer

Lead Product Designer – Consumer  

Location: Hybrid (2 days in the London office) 

Reports to: Head of Design

The role 

We’re seeking a Lead Product Designer to join our Experience Design (XD) team, to create exceptional end-to-end, connected experiences that exceed user needs, drive business growth and make home moving easier and simpler. 

• Oversee design quality and outcomes in our core consumer search space.

• Collaborate across teams and lead initiatives with a user-centered approach.

• Design seamless, relevant, inclusive and consistent experiences for the now, next and future.

• Lead, coach and mentor a team of Product Designers.

• Report to and work closely with the Head of Experience Design.

• Based in our Soho office 2 days a week and 3 days from home.

What you’ll be doing 

• Partner with the Head of Product, contribute to strategic decisions, aligned to business objectives and key results (OKRs), framing user and business problems with clear success metrics.

• Develop a deep understanding of the space, innovating next-generation products and services based on user behaviors, pain points and goals.

• Collaborate closely with User Research to conduct generative research for discovery, leverage insights and data to inform decisions and long-term planning.

• Engage with Service Design to extend and connect user journeys to back-stage processes, contributing to research and journey repositories, identifying opportunities to enhance experiences.

• Provide a holistic view of the domain with insights and data, through sketching ideas, flows, and crafting high-fidelity designs and prototypes of the services, products and systems.

• Raise product design standards and adoption of the design system, promoting reuse and consistency with Brand and code.

• Champion inclusive and accessible digital experiences, collaborating with Engineering to uphold accessibility standards.

What you’ll bring to the role

• Showcase a diverse portfolio demonstrating design thinking across B2C contexts.

• Demonstrate leadership skills in recruiting, onboarding and developing talented Product Designers, providing clear direction, support and continuous feedback.

• Communicate effectively with leadership, stakeholders and peers, building trust and nurturing strong relationships.

• Display a passion for continuous learning and development, with a proactive approach to enhance ways of working and collaboration, contributing to design operations for XD.

• Demonstrate strategic thinking, balancing business objectives with user needs.

• Advocate for XD within Rightmove and participate in external industry events, staying up to date with trends and best practices.

About Rightmove  

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. 

We're home to the UK's largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. 

  

Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here!  We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include: 

• Be approachable and appreciate what others do

• Make complex things as simple as possible

• Build great teams, because Rightmove is people

• Drive improvement, we can always be better

• Share early, honestly and often

We believe in careers that open doors, and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right! 

  

If all this has caught your eye, you may well be a Rightmover in the making...   

What we offer 

People are the foundation of Rightmove - We’ll help you build a career on it. 

• Cash plan for dental, optical and physio treatments

• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan

• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes

• Hybrid working pattern with 2 days in office

• Contributory stakeholder pension

• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life

• Competitive compensation package

• Paid leave for maternity, paternity, adoption & fertility

• Travel Loans, Bike to Work scheme, Rental Deposit Loan

• Charitable contributions through Payroll Giving and donation matching

• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more

As an Equal Opportunity Employer, Rightmove will never discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. 

At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. 

Ultimately, we care much more about the person you are, and how you think and approach things, than a list of qualifications and buzzwords on a CV. Even if you can’t say ‘yes’ to all the above, but are smart, self-motivated and passionate about Customer Care, then get in touch.