Alfie al-Attiyah

Alfie Al-Attiyah has a diverse and extensive work experience in the technology and communications industry. Starting with their role as an Order Management Specialist at Cisco from November 2010 to February 2012, they contributed to sales productivity and supported customer and sales activities.

Moving on to AIG, Alfie worked as an Audio Visual Technician from January 2018 to June 2018, where they provided technical support, built client relationships, and assisted in installing Cisco TelePresence units. Alfie later became a Senior Audio Visual Technician from July 2018 to May 2019 and demonstrated expertise in coordinating internal events, maintaining video conference systems, and selecting suitable AV equipment.

Currently, Alfie is working at RingCentral. Alfie started as a T1 Global Enterprise Support Engineer from June 2019 to September 2020, where they provided prompt and effective technical support, acquired product knowledge, and demonstrated strong problem-solving skills. Alfie then transitioned to the role of T2 Global Enterprise Support Engineer from October 2020 to January 2022. In this role, they handled technical escalations, investigated product defects, and managed customer relationships. Currently, Alfie holds the position of UK Lead SMB Solutions Engineer, starting in January 2022. Their responsibilities include serving as a technical advisor and consultant for SMB clients, analyzing customer requirements, and providing personalized solution designs.

Overall, Alfie Al-Attiyah's work experience showcases their technical expertise, problem-solving abilities, customer service skills, and dedication to delivering exceptional results in various roles within the technology and communications industry.

Alfie Al-Attiyah earned a Bachelor's degree in Trade & International Transport Management from the Arab Academy for Science, Technology and Maritime Transport, where they studied Logistics, Materials and Supply Chain Management. In addition to their degree, they obtained certifications such as Poly Technical Specialist from Poly in September 2023, Understanding of Cisco Network Devices from Cisco in February 2020, and Cisco Certified Network Associate Routing and Switching from Cisco in November 2018.