Andrea Viscuso

Andrea Viscuso currently serves as a Customer Care Team Lead at RingCentral, having previously held the position of Customer Service Team Lead at TELUS International Bulgaria. With extensive experience in customer service leadership, Andrea has also worked as the CS Social Media Team Leader at Crypto.com, where responsibilities included managing team performance, task assignment, and KPI adherence. Prior roles include Team Leader and Customer Care Consultant at Sutherland, a Project Manager at Elios focusing on communication and public relations, and a journalist for La Sicilia.it and La voce dello Jonio. Andrea holds a degree from Sapienza Università di Roma.