Kardelen Stefani

Kardelen Stefani is a seasoned professional with extensive experience in product support, community management, and international relations. Currently serving as a Senior Product Support Specialist at RingCentral since August 2023, Kardelen excels in product troubleshooting and customer guidance through various communication channels. Prior experience includes roles at Hopin as a Product Support Representative, where Kardelen provided device troubleshooting support and collaborated with development teams, and as a Community Manager at Elex智明星通, responsible for managing mobile app operations and social media campaigns. Additional experience spans positions such as QA Specialist, International Relations Manager, freelance translator, and English teacher, complemented by a Bachelor's degree in Translation and Interpretation from Dokuz Eylul University.