Shiyam Prasad Ranganathan has been working in customer service and support roles since 2012. Shiyam Prasad began their career at Sutherland as a Team Lead in 2012. In 2016, they joined Namecheap, Inc. as a Quality Assurance Analyst, Technical Support Trainer, and Customer Support Representative. In 2018, they moved to Teleperformance India as a Team Lead. Most recently, in 2021, they joined Ripple Street Inc. as a Customer Support Team Lead.
Shiyam Prasad Ranganathan received their Bachelor of Technology degree in Information Technology from Coimbatore Tamil Nadu jobs in 2012. Shiyam Prasad has since obtained three additional certifications: Microsoft Certified: Azure Fundamentals from Microsoft in July 2022, Email Marketing from HubSpot Academy in January 2022, and Digital Marketing from HubSpot Academy in January 2022.
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