Jon Nelson

Jon Nelson is a seasoned IT professional with extensive experience in service management and technical support. Currently serving as a Senior IT Service Management Administrator at Rite-Hite, Jon manages systems for deploying software and hardware across the organization. Previous roles include Unified Communications Analyst at Walbec Group, where Jon oversaw Microsoft Intune Endpoint management, and Information Technology Support Specialist at Persolve Legal Group, where responsibilities included managing Microsoft network environments. Additional experience encompasses senior desktop support at CONNECTURE and technical support representative roles at Empower Retirement and US Cellular - Answer Wireless. Jon holds an Associate’s Degree in Business from Milwaukee Area Technical College and various certifications in IT and computer services.