Jacqueline H. is an accomplished Engineering Program Director at Riverbed Technology since January 2022, specializing in cross-functional leadership to enhance new Cloud product offerings. Previously, Jacqueline worked at Mitel from July 2016 to January 2022, focusing on operationalizing sales and product processes for Unified Communications products. Experience at NETSCOUT as a Business Planning Manager included supporting sales goals and coordinating R&D efforts. Jacqueline also has a background as a Program Manager at Alcatel managing customer accounts and cross-functional teams, and as a Senior Technical Staff Project Manager at AT&T, where software problem resolution was a key responsibility. Early career roles included a Software Developer/Marketing Analyst position at Lucent Technologies, where real-time software development and marketing analysis were performed. Educational qualifications include a Master’s in Computer Science from Howard University and a Bachelor’s in Mathematics from Jackson State University.
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