Cory Rogers

Cory Rogers serves as the Assistant Contact Center Manager at Rivermark Community Credit Union since March 2024, bringing extensive experience from a nearly two-decade career at Wells Fargo. At Wells Fargo, Cory held multiple managerial roles, including Escalation Associate Manager, Operations Manager II, and Mediations Manager, effectively leading teams in complaint resolution, legal operations, loan administration, and mediation processes. Notable achievements include managing staff across various functions, ensuring compliance with regulatory requirements, and developing operational frameworks to enhance performance metrics. Cory's background also includes a strong focus on training and developing high-performing teams within the collections and credit sectors, establishing a foundation of customer service excellence. Cory is an alumnus of Portland State University.