Kasim Abbas

Kasim Abbas is an experienced client success and account management professional with a strong background in the Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) sectors. Currently serving as Client Success Manager at RiverSafe Limited since March 2024, Kasim previously held significant roles at RingCentral as Account Manager for both Majors and Mid Market UK&I, where notable achievements included guiding a major pharmaceutical organization to enhance its Contact Centre operations, achieving substantial savings. Prior experience includes account management at 8x8 and a customer advisory role at John Lewis. Kasim's educational background encompasses degrees in Business & Management and Software Development, with qualifications from several institutions including Oxford Brookes University and Worcester College of Technology.