Haley Gincott

Haley Gincott currently serves as Manager of Service Support Operations at Rivian since February 2022, previously holding the position of Team Lead in Service Support. Prior experience includes a role as Senior Advocate at Carvana from September 2019 to January 2022, and as Chief Operations Officer at Little Big Bow Co. Haley's background in customer service originated with various positions at Marriott Hotels, where responsibilities included enhancing guest experiences through effective interactions. Earlier work experience encompasses roles at Pipers Restaurant and an internship with the California State Senate under Senator Kevin De Leon. Educational credentials include a Bachelor's degree in Business Entrepreneurship, Hospitality, and Management from Central Michigan University, complemented by studies at Henry Ford College and Grosse Ile High School. Haley is recognized for strong problem-solving skills and expertise in customer relations, payment processing, and accounting.