Jayne Henry

Jayne Henry possesses extensive experience in customer service and operational delivery across multiple industries. Since January 2010, Jayne has held the position of Director of Customer Experience for UK & International at RM plc, also serving as Head of Service Delivery for the same regions. Concurrently, from January 2010 until May 2023, Jayne led Service Delivery at RM Resources. Prior to these roles, Jayne was the Head of Telesales at Interflora from January 1997 to September 2009, showcasing a strong background in customer-focused leadership and service management.