Cathy Johannisson

Cathy Johannisson has a strong background in client success management, call center management, business operations, and networking management. Cathy is currently working as a Client Success Manager at RMON Networks, Inc. Since joining in August 2021. Prior to that, they worked as a Call Center Manager at Markem-Imaje from April 2019 to April 2020. Before that, they served as a Business Operations Manager at NCR Corporation from November 2017 to March 2019. At Hewlett Packard Enterprise, Cathy held various roles including Networking Manager - Customer Service Center from July 2015 to November 2017 and Services Delivery Manager from April 2008 to July 2015. In these roles, they managed teams, handled customer escalations, and focused on improving response time and customer satisfaction.

Cathy Johannisson pursued their education from various institutions. From 2014 to 2015, they attended Daniel Webster College, where they obtained a Master of Business Administration (M.B.A.) with a specialization in Business Administration and Management, General. Prior to that, they attended the University of Maryland, where they completed their Bachelor of Arts (B.A.) degree. Their field of study at the University of Maryland was Management Information Systems, General. The specific start and end dates for their time at the University of Maryland are unavailable.