Tawny Metz

Business Process Improvement Analyst at Robroy Industries, Inc.

Tawny Metz has held various roles in the customer service and business sectors since 2004. Tawny began their career at Verizon Wireless as a Customer Service Supervisor and held this position until 2011. Tawny then moved on to Complete Business Systems where they were a Supply Manager until 2013. From 2013 to 2017, they worked at Oasis Lawn Care as an Office Manager. Most recently, they have been a Customer Service Manager and Customer Service Supervisor at Robroy® Industries since 2017.

Tawny Metz's education history includes a Bachelor's degree in Business Management from Western Governors University, which they obtained between 2012 and 2014. Tawny also obtained an Associate of Applied Science in Web Internet Technology and an Associate of Applied Science in Management Information Systems from Kilgore College between 2001 and 2004. In addition, they have obtained three professional certifications from LinkedIn, including Managing for Results (February 2020), Innovative Customer Service Techniques (March 2019), and Setting Team and Employee Goals (December 2018).

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