Mike Malloy

Chief Amazement Officer, Rocket Central at Rocket Companies

Mike Malloy is the Chief Amazement Officer of Rocket Central. a professional services company that serves Rocket Companies as well as various Rock families of Companies. In this role, Mike leads The Pulse (what other companies call human resources), Team Member Learning and Development, Team Member Workspace and Environment, Government Affairs, Event Management, and Audio-Visual. He also led Rocket Companies’ Covid-19 response.

Prior to leading these teams, Mike led Rocket Mortgage’s eight-time J.D. Power award-winning Mortgage Servicing Team. The team assists the more than 1.8 million clients who make their monthly mortgage payments to Rocket Mortgage. The Servicing Team is relentlessly focused on driving an amazing experience through industry-leading client service and technology.

Prior to joining Rocket Mortgage in 2015, Mike held various positions at Bank of America, including Mortgage Policy and Counterparty Relations Executive and General Counsel for Bank of America Home Loans. At the onset of his career, Mike was a partner in the law firm Parker, Poe, Adams & Bernstein, where he specialized in commercial litigation.

Timeline

  • Chief Amazement Officer, Rocket Central

    Current role

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