Miguel Carlo Gonzalez

Miguel Carlo Gonzalez is an experienced operations professional with a robust background in team management and customer experience within the business process outsourcing and recruitment sectors. Currently serving as Operations Manager at Rocket Station since September 2022, Miguel contributes to the company's mission of delivering exceptional customer service through effective virtual team support. Prior to this role, Miguel held positions at PSG Global Solutions as Senior Team Manager, overseeing senior recruiters and enhancing performance management, and as Team Leader at AIG Shared Services Corporation and TELUS International Philippines, where leadership skills and operational efficiency were honed. Miguel holds a degree from De La Salle-College of Saint Benilde.