Farhan Ramji

Farhan Ramji is an experienced professional in customer service and technical support, currently serving as a Senior Agent and Team Lead at Intuit Canada since September 2016, where responsibilities include resolving customer inquiries and providing support for Intuit software. Concurrently, Ramji holds the position of Senior Agent in the Retention Department at Rogers Communications, having ascended through various roles since December 2019. Prior experience includes working as a Service Desk Analyst at Wipro Limited Canada, delivering IT support and troubleshooting services, and as a Computer Technician at Ramsey's Computer Repairs, focusing on computer repairs and data recovery. Farhan holds a Certificate in Computer Network Administration from the Northern Alberta Institute of Technology, earned between 2015 and 2017.