Katleen Van Assche possesses extensive experience in customer service and business process management within various industries. Currently serving as the Global Business Process Owner for Order to Cash (OTC) and Customer Services at Rogers Corporation, Katleen leads transformation initiatives, particularly the global SAP S/4HANA implementation. Previous roles include European Customer Service Manager at Rogers Corporation, Customer Service Team Leader at VLS-Group, and Customer Service Manager at Honeywell, where leadership of multi-lingual teams and project management were key responsibilities. Katleen's career also includes roles at Nessco Ltd, Gecotec, and Donside Paper Company, emphasizing customer service management and operational efficiency. Katleen holds a Master's degree in Social Sciences from KU Leuven and a Postgraduate degree in Social Policy from the University of Dundee.
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