Jeanne Pickens

Jeanne received her bachelor’s degree in Business Administration, with a certificate in Finance and Economics from Southern Oregon University and her Master of Business Administration (MBA) from Washington State University. She graduated from Western CUNA Management School (WCMS) in 2012 with Honors, and from the Chamber Leadership Program in 2005.

Jeanne joined Rogue Credit Union in 2000 when she started as a teller. She worked in the Phone Center as a Member Service Representative until she moved to the Marketing Department as the Business Development Specialist in 2003. Jeanne was promoted to Manager of the Ashland Branch in October of 2005, and then Marketing Manager in 2007, Marketing Director in 2008, Vice President of Marketing in 2011, and Senior Vice President of Marketing in 2013. In 2014, her role expanded to include Loyalty when she was named Senior Vice President of Marketing and Loyalty. In 2015, Jeanne took on the responsibility of starting the Business Intelligence function for the Credit Union before being promoted to Chief Operations Officer.

Jeanne has over 17 years of experience in financial services.

She worked at US Bank prior to coming to Rogue Credit Union.

Jeanne oversees the Credit Union’s Delivery, Payments, Operations, and Marketing teams. In 2007, Jeanne was selected to serve a three-year term on i3 with the Filene Research Institute. She was chosen to return as a Graduate Assistant at WCMS in 2013. Jeanne is a recipient of the Rogue’s Leadership Focus Award, and the Marketing department received

the Team Award in 2009. Jeanne currently serves on the Northwest Credit Union Association (NWCUA) Strategic Market Share Taskforce. She stays involved with the community by coaching youth sports and volunteering her time with a variety of local community service organizations. She has served on the Kid Time Board as the Vice-Chair, currently serves on the Crime Stoppers

Board since 2013, and the Southern Oregon Regional Economic Development, Inc. (SOREDI) Board since 2018.