CA

Camila Agudelo

Customer Success Manager at Rolebot

Camila Agudelo has five years of work experience. In 2021, they began working as an Account Manager at Rolebot | AI-powered Job Board for Passive Talent. In 2020, they were a Team Manager, Resolution Specialist and VCS at Amazon. In 2019, they were a Customer Care Representative at Accedo Technologies, where they developed management and multitasking skills, managed stressful situations in a fast-paced environment and was bilingual in customer service. In 2017, they were a Legal Counsel - Customer Relations Specialist at MD Fusion Soccer, where they provided legal counsel, reviewed legal documents and managed communications to meet legal parameters. In the same year, they were an Aupair at Cultural Care Au Pair, where they improved their communication skills in English, developed the ability to resolve complex situations and issues, and worked around other individuals' schedules.

Camila Agudelo obtained a Bachelor's degree in Abogado from Universidad de Manizales in 2017. In 2018, they completed two courses at Georgetown University, ESL Business Communication and ESL Integrated Communication Skills. In 2020, they completed a Customer Analytics program at Wharton Online and a Certificate in Conflict Management at Politécnico Superior de Colombia. Additionally, they obtained an EF SET Certificate from EF Education First in February 2020.

Links

Previous companies

Amazon logo

Timeline

  • Customer Success Manager

    January 1, 2023 - present

  • Account Manager

    November 1, 2021