Salesforce Developer

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 140+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

As a Salesforce Developer, you will play a crucial role in maintaining and optimizing our Salesforce Platform to meet the evolving needs of our business. You will be responsible for configuring Saleforce based on business requirements, building custom solutions, using Apex, LWC, Lightning App, and other tools, and providing ongoing support to Saleforce users. This position offers an exciting opportunity to work closely with cross-functional teams like Sales & Marketing, ensuring scalability and effectiveness of our Salesforce implementation.

Please note this is a remote role based in India.

What You'll Do

• Maintain subject matter expertise of Salesforce, serving as the go-to person for all platform-related inquiries and issues
• Provide daily support to Salesforce users, addressing inquiries, resolving issues, and ensuring smooth platform operation
• Configure Salesforce based on business needs, leveraging built-in configurations to optimize system functionality
• Develop custom solutions as needed using Apex, Lightning Web Components (LWC), Lightning App, etc. to address unique business requirements
• Assess configuration versus custom development, making informed decisions to achieve the most efficient and effective solutions
• Collaborate with business stakeholders and architects to understand requirements, translate them into technical specifications, and implement scalable solutions
• Maintain ongoing communication with teams, keeping them informed of project progress, support ticket status, and deliverables

About You

• You have 5+ years of experience as a Salesforce Developer with a proven track record of successfully implementing and optimizing Salesforce solutions
• You hold Salesforce Developer certifications
• Your analytical skills and understanding of business processes allow you to translate requirements into technical solutions effectively
• Strong communication skills enable you to articulate complex technical concepts to non-technical stakeholders and collaborate effectively with cross-functional teams
• You love problem-solving and demonstrating your ability to troubleshoot issues, identify root causes, and implement timely solutions
• Multitasking comes naturally to you, allowing you to manage multiple projects and support requests simultaneously while maintaining a high level of quality
• Your project management skills ensure that initiatives are completed on time with a keen attention to detail

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with the Senior Director of GTM Systems Architecture
   You'll get to meet with the Senior Director of GTM Systems Architecture to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!