Duncan Young

Duncan Young is a Senior Solutions Architect with experience in leading technology and process transformations within various companies such as Rolls-Royce, Qantas, and Dimension Data. With a background in management sciences, Duncan has a proven track record of delivering on premise and hosted contact centre solutions and driving business value through technology integration. Throughout their career, Duncan has been instrumental in designing and implementing innovative solutions for major accounts and partners, with a focus on customer satisfaction and business consultancy.