Samone Tracey

Samone Tracey has extensive experience in the information technology field, currently serving as the Help Desk Manager and formerly as a Desktop Support Specialist for the Archdiocese of Washington since May 2018. Previous roles include a PC Refresh Technician at Children's National Health System, where responsibilities involved hardware assembly and software reinstallation, and a Cellular Specialist at USDA, managing mobile device procurement and support. Samone also held positions as a Service Desk Analyst and Windows 7 Analyst at USDA, providing user support and system migrations. Additional experience includes roles as a Deployment Technician at The World Bank, Helpdesk Technician at American University, PC Technician at NASA, Customer System Setup Analyst at Freddie Mac, and an Information Technology Student at Year Up. Samone holds an Associate's degree in Information Technology from Northern Virginia Community College.