Serena Duttoo is an experienced professional in the hospitality industry, currently serving as a Customer Success Manager at RoomRaccoon Hotel Tech since January 2023. Prior to this role, Serena worked as a PBX Operator at Tyme Global for a short period in late 2022. Serena's extensive background includes positions such as Revenue Manager and Ex. Reservations Sales and Revenue Manager at Pavilion Hotel from January 2019 to October 2022, Rooms Division Manager at The Waterfront Hotel from August 2018 to January 2019, and Front Office Manager at Marion on Nicol from March 2017 to August 2018. Serena also gained experience as Client Relations at IBV International Vaults and held a Reservations role at Pavilion Hotel from February 2013 to February 2016.
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