Janice T.

Janice T. has extensive work experience in various roles related to e-commerce, digital merchandising, customer relations, and customer service. Janice is currently working as an Ecommerce Lead at Roots, where they ensure the smooth functioning of the eCommerce system and collaborates with different departments to provide a seamless digital customer experience. Prior to this, they were a Digital Merchandiser at Saje Natural Wellness, where they managed website content and optimized the customer experience. Janice also worked at Roots as a Sr Online Merchandiser and Merchandiser, e-Commerce, where they handled online merchandising responsibilities. Janice has also worked in customer relations roles at Loblaw Digital, PFSweb, Inc., and Vertex Customer Management/Hydro One. Their earlier work experience includes roles as a Citizen Service Agent at various call centers, as well as a Student Life Assistant at the University of Waterloo.

Janice T.'s education history includes attending Trailhead by Salesforce, although the start and end years, as well as the degree name and field of study, are not specified.