Kristina Hemzaček

Kristina H. is a seasoned professional with extensive experience in service operations and AI delivery management at Rossum since August 2021, where responsibilities have encompassed enhancing post-sales processes and leading teams focused on custom AI solutions. Prior roles include UX/Brand Design Intern at aerialpractic, where contributions involved content creation and product strategy, as well as a Retention Specialist at Avast Software, emphasizing customer communication and complaint management. Early career highlights include positions as a Service Desk Ambassador at DXC Technology, Gift Department Worker at LUSH, and Face-to-Face Fundraiser for UNICEF. Kristina H. holds a Master's degree in Political Science from Malmö University and a Bachelor's degree in Political Science from the University of Zagreb.