RoundTrip provides on-demand and scheduled non-emergency medical transportation for patients.

Health Care

Transportation

RoundTrip

RoundTrip's headquarters in Philadelphia, PA, United States

Mark Switaj

Sam Farmer

The Leadership Team at RoundTrip drives the company's strategic vision and operational excellence in non-emergency medical transportation. Comprising top executives from engineering, revenue, and customer relations, they collaborate to enhance service delivery, innovate technology solutions, and cultivate partnerships that support patient access to essential healthcare. Their collective expertise ensures RoundTrip remains a leader in the industry while prioritizing patient-centered care.

Leadership Team

The Customer Success Team at RoundTrip is dedicated to ensuring a seamless experience for patients utilizing non-emergency medical transportation services. They work directly with healthcare providers and patients to address inquiries, facilitate bookings, and gather feedback, ensuring that each interaction enhances customer satisfaction and fosters long-term relationships. Additionally, the team collaborates with internal departments to identify opportunities for improvement and drive service excellence across all touchpoints.

Customer Success Team

The Engineering Team at RoundTrip is responsible for designing, developing, and maintaining the software systems that power the company’s on-demand and scheduled non-emergency medical transportation services. This team collaborates on innovative solutions to enhance user experience, optimize route efficiency, and ensure seamless integration of technology with operational processes, all while prioritizing reliability and scalability.

Engineering Team

This department focuses on strategies to enhance customer engagement and drive marketing initiatives for growth.

Marketing and Customer Growth

This department oversees and optimizes operational processes to enhance efficiency and service delivery.

Operations Management

This department focuses on ensuring customer satisfaction and fostering long-term relationships with clients.

RoundTrip

Org chart

Teams

Leadership Team

Customer Success Team

Engineering Team

Marketing and Customer Growth

Operations Management

Customer Success

Offices

RoundTrip

Org chart

Teams

Leadership Team

Customer Success Team

Engineering Team

Marketing and Customer Growth

Operations Management

Customer Success

Offices

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