Martha Roberts has over 15 years of work experience at Royal Mail. Their most recent role is Head of Customer Success - UK Sales, which they started in April 2021. Prior to that, they held various positions within the company, including International Sales Development Manager and Head of Export. From July 2008 to October 2014, Martha served as the Head of Customer Service Communication, where they managed the communication program with Royal Mail's customer base. Before joining Royal Mail, Martha worked as a Customer Service Specification Manager from 2005 to 2008.
Martha Roberts obtained a Bachelor of Arts degree with honors from the University of Hull between 1994 and 1998. Their field of study included American Politics, History, and Criminology.
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