The Operations Management Team at Royal Mail is responsible for overseeing the efficiency and effectiveness of postal and courier services. This team coordinates daily operations, manages personnel, ensures compliance with safety standards, and implements performance metrics to enhance service delivery. By fostering collaboration across various operational segments, they strive to optimize processes and improve customer satisfaction.
Anthony Challis
Operations Performance Lead
Ayesha Bibi
Operations Performance Lead
Ben Finch
Lead Customer Operations Manag...
Ben Hannant
Safety Lead / Ops Manager
Craig Fox
Service Team Leader
Michael Little
Design Engineer (secondment)
Nick Hudson
Lead Customer Operations Manag...
Paul Medcalf
Lead Customer Operations Manag...
Richard Tilling
Asvsec & Internal Logistics Op...
Ross Hutchison
Regional Operations Director
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