Putera Aschruff Isckandar

Supply Chain & Operation Executve at RPG Commerce

Putera Aschruff Isckandar has a work experience in customer service and operations. They worked at RPG Commerce as a Customer Happiness & Operational Executive from September 2022 onwards. Their responsibilities included leading a regional team, conducting research, revamping SOPs, and improving operational efficiency.

Prior to that, they worked at Maxis as a Customer Service Representative from November 2020 to August 2022. In this role, they managed a large number of customers in live chats and provided cross-support to other departments. They also followed up on network cases with customers to rectify issues.

Putera Aschruff Isckandar pursued their education in a chronological manner, starting with their Diploma at Politeknik Sultan Salahuddin Abdul Aziz Shah from 2013 to 2015. During this period, they focused on the field of study of International Business. After obtaining their Diploma, they furthered their education by enrolling in Universiti Malaysia Perlis, where they pursued a Bachelor's degree in International Business. Putera Aschruff studied at the university from 2016 to 2019, culminating in the successful completion of their Bachelor's degree.

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Timeline

  • Supply Chain & Operation Executve

    June 9, 2023 - present

  • Customer Happiness & Operational Executive

    September, 2022