Cathleen Zapata

Cathleen Zapata has a wealth of experience in user experience, online marketing, and customer experience roles. Cathleen has held positions at various companies such as RR Donnelley, Precision Dialogue, and Insurance.com. Cathleen has also been involved in organizations like UXPA Cleveland and The Web Association. Cathleen holds a Bachelor of Science Degree in Marketing, Marketing Research, and Psychology from David N. Myers College. Currently, Cathleen is pursuing Executive Education at Weatherhead School of Management at Case Western Reserve University.