Joseph Gerard is an experienced IT professional currently serving as a Senior Service Assurance Manager at RSA since June 2019. Previously, Joseph held various roles at Accenture from September 1997 to May 2019, including IT Operations Manager, where responsibilities encompassed the delivery of IT Infrastructure Services across over 50 office locations in the UK and Ireland. Joseph has successfully led international teams, managed significant project implementations, and ensured compliance with multiple ISO standards. Earlier career experiences include roles in service management and IT support at organizations such as Royal Sun Alliance, Seeboard/EDF, and Equiniti. Joseph holds a BA (Hons) in Computing & Information Systems from the University of Brighton.
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