Lorna Peters

Lorna Peters is the Director at DL Peters Associates Ltd., where they offer services in Service Transformation, Business Process Modelling, Benefits Realisation Management, Customer Insight Research, HR Transformation, and Change Management consultancy. They also work as a Project Manager at RSPB, overseeing a major strategic change project for the Finance Department. In the past, they have held positions such as Business Case and Benefits Analyst at Government Digital Service, Busniess Improvement Lead for Connect Digitally at Hertfordshire County Council, and more. Lorna holds a PhD in Cognitive Science and a BSc (Hons) 1st Class in the same subject from the University of Hertfordshire.