Ian Pylvainen has a strong background in technical support, having worked as a Technical Support Manager at Posit PBC, a Desktop Support Administrator at Wellesley College, and a Desktop Support Specialist at Wesleyan University. Ian also has experience in managing teams, providing customer support, and developing and supporting software solutions. With a Bachelor's degree in History from Wesleyan University and a background in IT support, Ian is well-equipped to handle various technical challenges and mentor others in the field.
Current role
Manager, Technical Support - JMP And Health/life Sciences Group at SAS Institute
Senior Manager, Technical Support, EMEA at LaunchDarkly
Manager, Technical Support (network Security) at Rackspace
Manager, Technical Support at Street Contxt
Operations Manager Technical Support at Power Factors
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