Ian Pylvainen has a strong background in technical support, having worked as a Technical Support Manager at Posit PBC, a Desktop Support Administrator at Wellesley College, and a Desktop Support Specialist at Wesleyan University. Ian also has experience in managing teams, providing customer support, and developing and supporting software solutions. With a Bachelor's degree in History from Wesleyan University and a background in IT support, Ian is well-equipped to handle various technical challenges and mentor others in the field.
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