Joe Hau

Joe Hau is an experienced professional in customer services and support operations, currently serving as the Director at Ruckus Networks. Prior roles include Sr. Manager of Operations and Analytics and Sr. Customer Success Manager, also at Ruckus Networks. As a Co-Founder of Swannies, Joe has contributed to the startup's growth. Previous experience includes positions at Brocade as Customer Escalations Manager and Global Services Project Manager, and a Consultant role at Protiviti. Joe Hau holds a degree in Finance and Business from the University of Minnesota - Carlson School of Management, completed from 2009 to 2013.