Franca-Emilia Bianchini

Franca-Emilia Bianchini has a diverse work experience in various roles and industries. Franca-Emilia started their career at Monsoon Accessorize, where they worked as a Sales Assistant, Supervisor, and eventually became a Branch Manager, successfully turning around a deficit store into a profitable one. Franca-Emilia then gained experience in digital and social media marketing through internships at Savills and Golley Slater.

Franca-Emilia's passion for marketing led their to join FreshSight Ltd. as a Business Consultant, where they worked on a client project involving marketing strategies and brand positioning. Franca-Emilia also interned as a Qualitative Researcher at The Big Picture.

In 2016, Franca-Emilia joined Brandwatch as a Customer Success Manager, where they were responsible for building a scalable SaaS service for well-known brands. Franca-Emilia then moved to Braze, a customer engagement platform, where they held multiple roles, including Senior Customer Success Manager and Manager, Customer Success EMEA, Scale.

Most recently, Franca-Emilia worked as the Head of Customer Success at Reveal before joining RudderStack as a Customer Success Manager.

Throughout their career, Franca-Emilia has demonstrated their expertise in customer success, marketing, and business consulting, making their a valuable asset to any organization.

Franca-Emilia Bianchini has a diverse education history, starting with their enrollment at St. Margaret's School for Girls in Edinburgh from 1996 to 2006. During this time, they achieved an impressive 561 UCAS POINTS, although the specific field of study is unknown. After completing their secondary education, they attended Heriot-Watt University from 2006 to 2010, where they pursued a Bachelor of Science (BSc) degree in Fashion Technology (formally Clothing Design and Manufacture). This program provided their with a solid foundation in the fashion industry. Following their undergraduate studies, Franca-Emilia Bianchini continued their education at The University of Edinburgh, where they obtained a Master of Science (MSc) degree in Marketing from 2015 to 2016. This program equipped their with an in-depth understanding of marketing principles and strategies.

In addition to their formal education, Franca-Emilia Bianchini also holds certifications in language proficiency. Franca-Emilia obtained an elementary level fluency in German from Duolingo in July 2016 and an advanced level fluency in Italian from Duolingo during the same period. These certifications showcase their dedication to developing their language skills beyond their academic pursuits.