Tina Chan

Tina Chan has a diverse work experience spanning various roles and industries. In 2011, they worked as a Radio Programme Assistant at Radio Beijing. From 2013 to 2016, Tina served as an Executive Recruiter at Agora Group International. Following that, they joined the HKSAR Government as an Executive Officer, where their responsibilities included managing a team of 6 people and overseeing procurement and health promotion campaigns. In 2019, Tina pursued a Master's degree in Psychology at The Chinese University of Hong Kong, which they completed in 2021. While studying, they also worked at Kaizor Innovation as a UX Researcher and UX Course Coordinator. From 2021 to 2022, Tina held the role of a UX Researcher and Account Manager at CaaS. Currently, they are a Customer Success Specialist at Runn, starting their tenure in December 2022.

Tina Chan completed their Master of Arts degree in Psychology at The Chinese University of Hong Kong from 2019 to 2021. Prior to that, they obtained a Bachelor of Social Sciences in Sociology from the same university between 2009 and 2013. Tina also participated in a one-year exchange program at Utrecht University in 2011 and 2012, focusing on Social Sciences. Their primary education was completed at St. Mary's Canossian College from 2003 to 2009.

Additionally, Tina has obtained multiple certifications. In December 2022, they completed the "Become a Conversational Support Expert," "Delivering a world-class customer support experience," and "Designing and implementing a conversational framework for support teams" certifications from Intercom. In February 2023, they obtained the "Sales Enablement" certification from HubSpot Academy.