Julie Houlton

Julie Houlton is a Senior Technical Writer at Ryder System, Inc., leading the Technical Communication program for the RyderShip team by creating and updating knowledge base articles and establishing writing standards and processes. Prior to this role, Julie served as a Technical Writing Team Lead and Product Owner at UnitedHealth Group, where oversight of an Agile team of seven technical writers involved maintaining documentation for a web-based healthcare platform. Julie also held the position of Metadata Analyst Senior at Prime Therapeutics, focusing on business definitions and documentation standards, and worked as a Lead Technical Writer at XATA Corporation, creating user documentation for software products. Julie holds a BA in Journalism from the University of Minnesota.