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Rachel Etessami, MBA

Director Of Product Operations/ Director Of Implementation Operations at RYVYL

Rachel Etessami, MBA has a diverse work experience spanning various roles and industries.

Rachel currently works at RYVYL since 2019, where they have held several positions. As the Sr. Implementation & Operations Manager, Rachel implemented the company's CRM system, leading to increased visibility and success for internal and external partners. Rachel also managed the implementation of customized risk, underwriting, and onboarding products in the Payments & Acquiring department. Additionally, they acted as the primary contact for external company partners and vendors.

Prior to their current role, Rachel served as the Operations Manager at RYVYL and worked directly with the CEO as the Special Projects Manager. In these roles, they played a key role in increasing knowledge of the business and collaborated with external compliance teams to create and implement company policies and procedures.

Before joining RYVYL, Rachel worked at Palm Beach Tan as a General Manager from 2017 to 2019. In this role, they excelled in a commission sales position and was consistently ranked among the top performers in the company. Rachel was responsible for reaching monthly goals, maintaining salon profitability, and building strong customer relationships.

Rachel also gained valuable experience at Oakley, where they worked as an Assistant Manager from 2012 to 2017. Their responsibilities included handling operations management, talent management, and merchandising. Rachel demonstrated strong multitasking skills and adhered to policies and procedures.

At EXPRESS, Rachel worked as a Full-Time Manager from 2011 to 2012. Their role involved recruiting, interviewing, and training new employees. Rachel also coached associates on goals, performance, and selling strategies.

Overall, Rachel Etessami's work experience showcases their expertise in implementation, operations management, project management, compliance, sales, and team leadership. Rachel has consistently delivered results and demonstrated strong communication and customer relationship skills throughout their career.

Rachel Etessami earned a Bachelor of Applied Science (B.A.Sc.) degree in Psychology from Boise State University, where they studied from 2007 to 2012. Following their undergraduate studies, they pursued a Master's degree in Business Administration and Management, General, also at Boise State University. Rachel completed their Master's program from 2015 to 2018.

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