Monique E.

Monique E. has an extensive work experience in various roles and industries. Monique is currently serving as a Director at Mistique Collection (Pty) Ltd since August 2022. Previously, they worked at SA Taxi as the Head of Insurance Outbound Sales and Collections, where they provided strategic leadership and direction to business units, translated organizational goals into executable objectives, and implemented new processes to enhance system functionalities.

Monique also has experience as a Business Owner and Managing Director at Mistique Collection, where they demonstrated their skills in managing and running a business.

Prior to that, Monique worked at SA Taxi from 2008 to 2021, holding several managerial positions. These positions include Senior Manager: Collections Optimisation, Senior Manager: Collections Operations, Collections Operations Manager, and Junior Legal Assistant. In these roles, they researched, analysed, and recommended improvements for collections performance, managed book size, oversaw strategic and operational programs, and performed administrative duties.

Earlier in their career, Monique worked at Virgin Active as a Personal Trainer and Lifestyle Consultant.

Overall, Monique's work experience showcases their leadership abilities, strategic thinking, and proficiency in managing collections operations and business management.

Monique E. completed a Bachelor of Business Administration degree at Milpark Business School, which they attended until 2016. Monique then pursued a certificate program at SIYAPHAMBILI MENTORSHIP, which they completed in 2021. Prior to that, they participated in the Senior Mentorship Programme at Stoke Coaching and Training Solutions, finishing in 2019. Monique also obtained a certificate in credit management levels one, two, and three from the Institute of Credit Management of South Africa (ICM) in 2011.