Mario Tomić has a diverse work experience across various roles and industries. Mario began their career in 2004 as a Freelance Photographer, specializing in commercial, stock, wedding, travel, and party photography. From 2012 to 2013, they worked as an Acquisition Specialist at NOFRONT TRADING LTD, focusing on market expansion, wholesales, and brand development.
In 2015, Mario transitioned into the IT field, starting with roles as a Remote Support Engineer at Macwisdom Limited and Jaytag Computer Limited. Mario then joined Prosyn Ltd in 2016, where they continued working as a Remote Support Engineer until February 2017. Simultaneously, they also worked as a Web Developer at Web Voyages, where they were responsible for web development tasks from November 2015 to December 2022.
From 2018 to 2022, Mario worked in various IT support roles, including a brief stint as a Remote Support Engineer at totality services in 2018. Mario then joined Fantastic IT in 2019 as a Support Engineer, responsible for providing technical support to client networks and systems administration across mixed environments. Their responsibilities included desktop, server, and network technician support, system and network administration, onboarding new staff, and client infrastructure documentation migration.
Most recently, Mario joined saas.group in June 2022 as a Customer Success Engineer.
Mario Tomić attended the Faculty of Trade and Banking from 2003 to 2009, where they obtained a Bachelor of Economics (BEc) degree with a specialization in Auditing. In 2010 and 2011, they attended the IT Academy, focusing on PHP Web Development. In 2012, Mario participated in a program at the Center for Career Development. Additionally, they obtained the Duolingo German Fluency: Intermediate certification from Duolingo in October 2015. Mario also holds the Google IT Support Professional Certificate, although the specific dates of obtaining this certification are not provided.
November 1, 2023 - present
June, 2022
Head of Client Services Operations & Support at Cogito
Head Of Client Services at The School of Life
Head Of Client Services & Operations at TwentyThree
Director, Head Of Client Services at OSL
Global Head Of Client Services at DirectBooks
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