Sally Santiago

Sally Santiago is an experienced Salesforce Business Analyst currently employed at Saberpoint since June 2020, where responsibilities include developing user stories and process flows, collaborating on solution design, and configuring Salesforce solutions. Previously, Sally held positions such as Account Executive at Yelp and Shift Lead at Menchie's Frozen Yogurt, where significant contributions included initiating delivery services and managing store operations. Earlier experience includes serving as a Customer Service Representative at Bank of America, focusing on client relations and account management. Sally holds a Bachelor of Science degree in Business, Management, Marketing, and Related Support Services from Manhattan University, earned between 2017 and 2019.