Dylan Merchant

Dylan Merchant is an experienced telecommunication professional currently serving as an Avaya Implementation Specialist at Sabio since April 2022. Prior to this role, Dylan worked as a Government Managed Service Engineer at FourNet for a brief period and spent over seven years at Computershare UK, where positions included Voice and Network Technician, Service Desk Analyst, and Junior Voice Engineer. Throughout this tenure, Dylan focused on supporting and maintaining telephony systems, particularly Avaya and NICE platforms, facilitating communication across the EMEA region. Dylan holds an HND ICT Foundation Degree from Bath College and completed education at Chew Valley School.