Elphas Lagat

Elphas Lagat is a versatile customer service expert currently serving as a Senior Customer Care Executive at Safaricom Limited since August 2017. With a strong background in product management, SaaS, and user experience, Elphas demonstrates effective problem-solving abilities, good listening skills, and proficiency in conflict resolution and social media management. Previous experience includes an internship at Kenya Wildlife Service in 2014, where Elphas gained practical knowledge across various departments. Elphas Lagat holds a Bachelor's degree in Tourism Management from Moi University, completed in 2015.