Mark Duffie is a Senior Help Desk Analyst at SAFE FEDERAL CREDIT UNION with extensive experience in IT roles across various companies such as Central Carolina Technical College, Re:Sources, CompUSA, Visual Graphics Inc., Elek-Tek, and Computer City. With a background in Graphic Design, Mark has held titles such as Webmaster, User Support Services Manager, Project Manager, Regional Outbound Service Technician, Apple Technician, Technical Service Representative, and Sales Representative. Mark's expertise includes website maintenance, IT process improvement, project management, warranty repairs, and customer service.
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