Juan Acosta

Juan Acosta has a work experience of over 16 years in the field of IT support services. Juan started their career in 2004 at SunGard Higher Education, where they managed a team of technical support specialists and oversaw all activities in the User Services/Help Desk area. Juan worked there until 2010. In 2011, they joined Safe Horizon as the Manager of the End Users Services Group, where they provided day-to-day support and coordinated offsite support to agencies in all 5 New York City boroughs. In 2020, they became the Director of IT Support Services at Safe Horizon.

Juan Acosta completed their Associate of Applied Science degree in CIS from LaGuardia Community College from 1985 to 1988. Prior to that, there is no information available about their education. Additionally, Juan has obtained several certifications, including "Setting Team and Employee Goals Using SMART Methodology," "Developing Executive Presence," "Being a Good Mentor," "People Analytics," "IT Security Fundamentals," "How to Hire, Retain, and Grow Top Millennial Talent," "Agile at Work: Building Your Agile Team," "Bill George on Self Awareness, Authenticity and Leadership," and "The Basics of Data for Analytics." The obtained years range from 2016 to 2020.